Returns & Exchanges
At Lenny's Shoe & Apparel, we want you to be completely satisfied with your purchase. If your gear isn't the perfect fit, you can return or exchange unworn items with original tags within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Prepare Your Package
Place the unworn items in their original packaging, ensuring all tags are attached and the manufacturer's shoe box is protected inside a shipping carton.
- 3.Print and Attach Label
Download and print the prepaid shipping label provided by our portal and securely tape it to the outside of your return package.
- 4.Ship and Track
Drop off your package at any authorized carrier location and keep your tracking number handy while we process your refund or exchange.